How to publish an Update

Keep your customers informed about any status updates to your Trust Center, security incidents, or changes to your security posture by publishing an update to your Trust Center.

To create an update that is not tied to a topic on your overview, follow these steps:

1. Create an Update by clicking the Updates tab at the top of your Trust Center.
2. Click + Add Update 
3. Add a Title. The title will show in the subject line and body of the email sent to subscribers. Example: We are proud to announce SAML SSO support for all teams.
4. Add a Message. The message is shown in the body of the email sent to subscribers and can be formatted using markdown.
5. You can click Save draft to continue editing the update at a later time or to tag another admin in the comments for their review.
   You can see this draft on your admin view of the Overview page but users will not see the draft on the public view.
6. When ready, select Publish to Updates page to add to your Updates page and/or Notify subscribers to send all of your subscribers an email with this update. Then click Publish.

To publish an update that is tied to a topic on your overview, follow these steps:

1. Go to your Overview
2. Click on a topic you would like to publish an update for.
3. In the Updates section of the panel click + Add Update
4. Add a title. The title will show in the subject line and body of the email sent to subscribers. Example: We are proud to announce SAML SSO support for all teams.
5. You can click Save draft to continue editing the update at a later time or to tag another admin in the comments for their review.
   You can see this draft on your admin view of the Overview page but users will not see the draft on the public view.
6. When ready, select Publish to Updates page to add to your Updates page and/or Notify subscribers to send all of your subscribers an email with this update. Then click Publish.