How do I use the Answer Library?

The Answer Library section of your Trust Center is a tool for administrators and collaborators to look under the hood and see the question answer pairs that power the browser extension.

To add to your Answer Library via completed questionnaires: 

1. Login to your Trust Center
2. Go to the Answer Library section
3. Click Import
4. Add the URL or document file and click Add Questionnaires
   
   1. Documents should be xlsx or xls file types.
   2. For best results, you should label the columns in your spreadsheet as Question, Answer, and (optional) Comments.
5. After the file processes, you will see your questions and answers populate in the table. This usually takes a few minutes.

You can also add to your Answer Library by adding a resource to the questionnaire category of the Resources section.

To add individual answers to your Answer Library: 

1. Login to your Trust Center
2. Go to the Answer Library section
3. Click Add Answer
4. Type the appropriate question and answer pair and save

To search your Answer Library:

1. Login to your Trust Center
2. Go to the Answer Library section
3. Begin typing into the box that says Search for a question or answer

To edit your Answer Library:

1. Login to your Trust Center
2. Go to the Answer Library section
3. Locate the answer you wish to edit and click on the Edit pencil
4.  Click save

To remove answers from your Answer Library:

1. Login to your Trust Center
2. Go to the Answer Library section
3. Locate the answer you wish to remove and click on the trash icon
4. Confirm you would like to remove the answer by clicking Remove