Onboarding Guide
Onboarding Guide

Onboarding Guide

Table of Contents

Getting started

Getting up and running with your Trust Center can be quick and easy by understanding the steps to publish your page in minutes. In this Onboarding Guide, we'll walk you through the steps to set up your newly claimed Trust Center.


Your Trust Center should enable customers to easily access the most up-to-date trust information about your company.

Add your teammates

Adding teammates to your trust center enables you to collaborate internally directly within your Trust Center. Ask questions, ensure documentation is up to date, or make suggestions easily.To learn how to add your teammates, visit:

Publish your posture

Your security Overview, Resources, Roadmap, and FAQs make up your security posture.

Add items to your Overview

The Overview is where you’ll find a summary of your company’s security posture. This section outlines what you've built, and helps customers and prospects feel comfortable with the measures you're taking to protect their data. It’s also the first thing your customers and prospects see when they visit your Trust Center!

To get help adding to your Overview, visit:

Add to your Resources

The Resources section allows you to publish trust-related content like documents, certifications, white papers, and questionnaires directly to to your Trust Center. Enable prospects and customers to view public documents, or share private resources securely to help you automate the process of sharing commonly requested information.

To get help adding to your Resources, visit:

Add to your Roadmap

Easily communicate what you're prioritizing by sharing your security roadmap. Post about improvements to security features, compliance certification updates, and overall business and product improvements.

To get help adding to your roadmap, visit

Add to your FAQs

Get out ahead of commonly asked questions by posting your FAQs directly to your Trust Center. Allow customers to find the information they need in a self-serve manner, and avoid the need for full security reviews, by showing you’re an expert on security related topics.

To get help adding to your FAQs, visit:

Customize your Trust Center

Customize your branding

You can customize the look and feel of your Trust Center to match your brand with our easy-to-use Customize feature.

To learn about customizing your branding, visit

Update your subheading

Provide your Trust Center visitors with a quick overview of your security policies. Updating your subheading is a great way to let your brand voice shine through, and set the tone for your Trust Center visitors.

To learn how to update your subheading, visit

Set up a custom domain

Setting up a custom to domain allows you to use your own domain name for your Trust Center like https://trust.onboard.io/. Having a custom domain improves security and peace of mind with your customer when they see your domain continued throughout the Trust Center.

To learn how to add a custom domain, visit

Share with the world

Once your Trust Center is complete, its time to publish your Trust Center with the world and share your commitment to trust. Publishing your Trust Center can create enough confidence in your buyers that you may to avoid a full security review.

Set your Trust Center to Public

When you publish your Trust Center, any content that you've set to public becomes available to users who visit your site. Visit Trustpage's Trust Center to see an example of what this might look like, or publish yours and re-visit in an incognito window to get a sneak peak.

To learn how to set your Trust Center to public, visit

Share your Trust Center

You can share your Trust Center with prospects via direct link at any time, or let your visitors know your take their privacy seriously by adding the Trustpage Badge in your website's footer, alongside any other certifications and/or accreditation badges your company may already have.

To download the badge and learn more, visit